Terms of Use & Q&A

Company Policy Please read Carefully before placing an order.

Terms of Use

* We try our best to be as accurate as possible, but do not warranty all product, pictures, descriptions on this website.

* We Reserve the Right to Refuse Service.

* There is no Minimum require to Buy

* Etsy Accepts ALL types of Valid Visa, Master Card, American Express, Discover and/or Paypal.


Product and Delivery

* Please NOTE all Listing Items are Sample Pictures. All items are made to order.

* NOTE: Though we strive our best to complete all online orders, certain items/supplies may not be available to fulfilled orders. If this happens we will contact you and see if you would like for us to make similar or get Refund.

*Though we carefully inspect and check our product before shipping, some item(s) /shipments may be out of our control once it has left our premises, We are NOT responsible for wear and tear . PLEASE Refer to our Q&A and Shipping/ Returns section for more information.

* Please allow 1-3 business days for Instock Items, and up too 1-3 weeks for Custom orders to be process. Rush Processing is available by Purchasing this Listing. 
* If a wrong item(s) are receive an error, please contact us ASAP.

* We are NOT Responsible for Customers errors when placing Online Order(s).
*NOTE If you need to Cancel any Order(s) Please Contact us within 24 hours.

Shipping and Returns

* We will try our best to ship orders as soon as possible. Shipping charges shown actual shipping charges. We ship via USPS to US & PR Only.

* WE DO NOT REFUND NOR RETURNED CUSTOM ORDERS; Jewelry, Hair Bows, Headbands and/or Apparel OR SHIPPING COSTS.

*NO RETURNS OR EXCHANGES WILL BE ACCEPTED WITHOUT APPROVAL AUTHORIZATION NO EXCEPTIONS. Once Approved all Returns or Exchanges item(s) must be in their original packaging/ and or Tags. Buyer is responsible to pay shipping for any item being returned.


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Q & A:

Q: Is it safe to used my Credit Card Online
A: Yes, Etsy uses a secure site. You can be assured that no third party will be able to view your credit card or other personal information.

Q: What type of payments do you Accept?
A: We work with Etsy/ Paypal, and its set to accept any type of Valid CC.

Q: What are your Shipping Methods?
A: We currently ship via USPS US & PR only.

Q: What is your Shipping Cost?
A: Shipping Starts at $4.00 and may go up by weight. Currently Estimate Rates are $4.00 & UP (Includes Confirmation # ONLY, Insurance will be Extra and is upon request ONLY). Priority Mail Shipping is available upon request only and cost varies. Priority USPS mail is a 3 day service

Q: How fast will my Order take to Ship?
A: We try to ship as soon as possible, however keep in mind that all items are made to order and in most cases they are ship as follow.
*Jewelry & Hair Bow/Accessories is 3-5 Business Days
*Skirts, Tops & Shorts is 3-5 Business Days
*Custom Dresses & Other detail Items can take 2-3 weeks

Q: When can I expect my package to arrive, once it has been SHIPPED?
A: Please allow 5-7 Business Days for First Class Mail, 3-5 Days for Priority Mail. However keep in mind depending on Holiday Season and/or time of the year it may take longer.

Q: Can I Change or Cancel my Online Order?
A: You may cancelled or make changes to order ONLY if its within 24 hours after placing it.

Q: Can I Return or Exchange any of my Items, if I am not Satisfied?
A: We DO NOT Refund nor Exchange Custom Items and/or shipping costs. ALL CUSTOM ORDER(S) ARE FINAL.
There will be NO EXCEPTIONS. ALL SALES ARE FINAL for Custom Made Jewelry, Custom Hair Bows, Apparel, and/or any other Related Hand Craft/Hand Made Item. We reserve the right to refuse a Return.

Q: Can I Exchange or Return an Item(s) If Defected?
A: We inspect every Item(s)/ Order and Carefully Package before it Ships, therefore if Order/ Package arrives Damage WE CANNOT BE RESPONSIBLE FOR Shipped Boxe(s) upon Arrival. NOTE ONCE IT LEAVES OUR FACILITY WE HAVE NO CONTROL OVER USPS OR ANY OTHER CARRIER. ALL SALES FINAL ON CUSTOM ORDERS.

Q: Is/are my item(s) Exactly to what its on your website?
A: We try our best to get a good color picture/ image, however depending on your Computer/ Screen lighting, color, picture some images may not be exact and may be slightly different.

Q: Are your Styles (Apparel) true to Size?
A: Most of our Apparel is true to size, However each child body is different and we highly suggest to measure child and contact us if changes needs to be made. If you have any questions/ concerns Please contact us.

Q: What about if I need to contact someone?